Coddi Refund and Cancellation Policy

Version 1.1 · Effective: October 27, 2026 · Last updated: October 29, 2026

1. What this policy covers

This policy covers Coddi Pro subscriptions. Coddi is provided by Wild Standard Labs, LLC ("we", "us"). Purchases are processed through Stripe Managed Payments: Link, LLC, a Stripe company, is the merchant of record and takes the payment ("Sold through Link, LLC"). This policy is part of our Terms of Service (coddi.io/terms).

2. A full refund of your first payment within 14 days

• If you ask within 14 days (14 × 24 hours) after your first successful Pro payment on your Coddi account, we refund that payment in full, no questions asked. This applies to a monthly or a yearly subscription. A free or zero-amount charge is not a first payment.
• What counts is the time you contact us. If you asked in time, a delay on our side does not take the refund away from you.
• This guarantee applies once per account. Renewals and later subscriptions do not start a new 14-day period. (Consumers in the European Union and the United Kingdom also have the legal right of withdrawal described in section 7.)
• A full refund returns the whole amount you paid for that purchase, including tax.

3. How to ask for a refund

Email admin@coddi.io from the email address of your Coddi account, or include that address in your message so we can find your purchase. You do not need to give a reason. Never send us your password or card details. You can also contact the support of Link, LLC. The refund is paid through Link, LLC to the payment method you used.

4. What happens to Pro after a refund or a payment dispute

• While a refund is being processed, Pro stays active.
• When we start a full refund of your current payment, your subscription stops renewing. Once that payment has been refunded in full, the Pro access it paid for ends and your account moves to the Free plan. Your notes and transcripts stay in your account.
• A refund for an earlier period does not take away a later period you have paid for.
• A partial refund does not end Pro and does not stop renewal.
• If you open a formal payment dispute (chargeback) with your bank, the Pro access paid for by the disputed payment is paused and the subscription stops renewing. A preliminary question from your bank alone does neither. This measure applies only to the Pro access associated with the disputed payment and is subject to applicable law and payment processor rules. Opening a chargeback does not, by itself, mean that you have acted fraudulently or breached these Terms.
• If a dispute is decided in our favor or a refund does not go through, your access is restored according to your valid payments. Renewal does not restart automatically; you can subscribe again at any time.
• Pro that we gave you separately, free of charge, keeps its own end date.

5. Other payments

Apart from the first-payment guarantee in section 2, payments for renewals, later subscriptions and unused time after you cancel are not refunded, except as described in sections 6 and 7, when we make Pro less favourable under section 8 of the Terms ("Plans"), or where the law that applies to you requires a refund.

6. Refunds by Link, LLC

Purchases through Stripe Managed Payments are also covered by the refund policy of Link, LLC. Under that policy, Link, LLC may refund a purchase within 60 days, even after our 14-day period has ended. That decision is made by Link, LLC under its policy; it is not a 60-day money-back guarantee from us. Where the policy of Link, LLC gives you more than this policy, the policy of Link, LLC applies.

Any refund due under sections 2 or 7 or required by applicable law is not conditional on Link, LLC independently approving a discretionary refund under its separate policy. We will arrange any such refund through Link, LLC in accordance with our payment-processing arrangements. Link, LLC may independently approve additional refunds under its own policy, subject to its eligibility conditions and discretion. Such additional refunds do not replace or limit the guarantees and legal rights described in this Policy.

7. Right of withdrawal for consumers in the European Union and the United Kingdom

• If you are a consumer in the European Union or the United Kingdom, you have the right to withdraw from a Pro subscription contract within 14 days of the day you concluded it, without giving any reason.
• To withdraw, tell us clearly before the 14 days end, for example by emailing admin@coddi.io from the email address of your Coddi account. You may use the model withdrawal form below, but you do not have to. It is enough to send your message before the period ends.
• For consumers in the EU, where the contract is concluded through our online interface, you may also exercise your right of withdrawal using the online withdrawal function labelled “Withdraw from contract here” or an equally clear formulation. The function will be available throughout the withdrawal period. After you submit your withdrawal statement, we will send confirmation of receipt on a durable medium without undue delay. You may alternatively withdraw by emailing admin@coddi.io as described above.
• If you withdraw, we refund everything you paid under that contract, including tax, without undue delay and no later than 14 days after we receive your message. The refund is paid through Link, LLC to the payment method you used.
• For your first Pro subscription, this right and our guarantee in section 2 overlap: you get the full refund either way.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

• To: Wild Standard Labs, LLC, 131 Continental Dr, Suite 305, Newark, DE 19713, USA, admin@coddi.io
• I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*): Coddi Pro subscription
• Ordered on (*) / received on (*):
• Name of consumer(s):
• Address of consumer(s):
• Signature of consumer(s) (only if this form is notified on paper):
• Date:

(*) Delete as appropriate.

8. How to cancel

• You can cancel your subscription at any time through Link, LLC or by emailing admin@coddi.io from the email address of your Coddi account.
• To avoid the next charge, cancel before the renewal date. Pro stays active until the end of the period you have already paid for, and your account then moves to the Free plan.
• Cancelling does not by itself refund a payment. If you also want a refund under section 2 or 7, say so in your message.
• Asking us to delete your account does not by itself request a refund either.

9. Yearly plan

A yearly subscription renews automatically for another year unless you cancel before the renewal date. The renewal is charged at the price of your subscription plus applicable tax. You can cancel at any time before the renewal date; sections 2 to 7 describe when you get money back.

Where required by applicable law, we will send advance renewal notices and annual reminders within the applicable statutory timeframes. For California consumers, this includes the required pre-renewal notice for automatically renewing agreements with an initial term of one year or longer, generally 15 to 45 days before renewal, and the required annual reminder identifying the service, the amount and frequency of charges, and how to cancel.

10. Questions and disputed charges

For questions about Coddi or a refund, email admin@coddi.io. For questions about a payment, you can also contact the support of Link, LLC. Stripe handles payment disputes for these purchases. Nothing in this policy limits your right to contact your bank or any other right you have under the law that applies to you.

Our contact details: Wild Standard Labs, LLC, 131 Continental Dr, Suite 305, Newark, DE 19713, USA · admin@coddi.io.